1. Delivery Methods:
We offer several delivery methods to meet the different needs of our customers:
Self-Pickup:
You can pick up your order yourself from our warehouse at the following address:
Brovary, Serhiya Moskalenka Street, 16h/16, from 08:30 to 17:00
Courier Delivery:
Delivery through courier services such as "Nova Poshta," "Ukrposhta," "Delivery."
2. Delivery Times:
If the payment is received before 12:00, the goods are delivered to the courier service operator on the day of payment or the next day.
If after 12:00 - the next day.
Delivery times may depending on the delivery method and your location.
3. Delivery Cost:
The delivery cost is calculated based on the chosen delivery method and the total order value.
4. Returns and Exchanges:
If you are not satisfied with the quality of the product or encounter any issues with your order, please contact our managers. We are ready to consider your requests for returns or exchanges in accordance with our return policy.
5. Customer Support:
Our managers are always ready to assist you with any questions regarding delivery and orders. Contact us at the following phone number: +380673884491 or send an email to: sales@zlatopack.com.
We appreciate your choice in favor of our company and strive to make the delivery process as convenient and reliable as possible. Thank you for choosing us!